The Gap
By Holden Bryce
All competition throughout history has been the same thing. Man with tool versus man with tool. That's it. The person with the better spear gets the food. The army with the better cannon takes the hill. The company with the better system wins the contract.
This has never changed. It will never change. The only variable is the tool.
Where you are
If you run a construction company, you're probably good at building things. That's not a compliment — it's a fact. You didn't get here by accident. You know your trade, you know your numbers, you know your people. You're an expert.
You're also probably running your business on spreadsheets, phone calls, and a handful of software tools that don't talk to each other. Maybe you've got Procore for project management, QuickBooks for accounting, some CRM you half-use, and a dozen spreadsheets filling in the gaps. Sound about right?
That's not a failure. That's just where the industry is. But it's worth understanding where it sits on the progression, because the progression is what determines who wins and who doesn't over the next five years.
The progression
Every industry goes through the same technology curve. Construction is no different, just slower:
- Paper. Notebooks, file cabinets, fax machines. Some companies are still here. Most have moved past it.
- Spreadsheets. Excel runs the world. It's powerful, flexible, and it breaks at scale. Every construction company lives here at minimum.
- Out-of-the-box SaaS. Procore, Buildertrend, CoConstruct. You buy a subscription, you get a tool that kind of fits. Good enough for most.
- Frankenstein stack. You've bought five or six SaaS tools. None of them talk to each other. You're exporting CSVs from one to import into another. Your people spend half their time moving data between systems instead of doing their actual jobs.
- AI tools. ChatGPT, copilots, assistants bolted onto your existing tools. Useful for individual tasks, but not integrated into your operations.
- Enterprise + consultants. Big firms bring in Accenture or Deloitte, spend $2M on a Salesforce implementation, get something that mostly works in 18 months.
- Custom systems. Software built specifically for how your company operates. Not a product — a competitive advantage. Your workflows, your data model, your rules.
- Custom LLMs. AI trained on your company's data. Your estimates, your project history, your change order patterns. Not generic AI — your AI.
- Custom agents. Autonomous systems that don't just answer questions but take actions. They process RFIs, update schedules, flag risks, draft change orders — without someone sitting at a keyboard.
Most construction companies are stuck somewhere between 2 and 4. A few early movers are at 5. Almost nobody in the industry is at 7, 8, or 9.
Here's the thing: the technology to get from 4 to 9 exists today. Right now. It's not theoretical. It's not coming next year. The tools are here.
So what's the gap?
It's not software. You can buy software. It's not money — the ROI on this stuff pays for itself in months, not years. It's not willingness — most owners I talk to know they need to modernize.
The gap is talent.
To get from where you are to where you could be, you need people who understand both construction and technology at a deep level. Not someone who can set up a Procore account — someone who can look at your entire operation and design systems that make it fundamentally faster.
Those people barely exist. And the ones who do are expensive.
A CTO costs $250K minimum. A competent development team adds another $500K or more per year. That's $750K before you've built anything. And here's the real problem — those people don't want to work in construction. They go to Google, they go to fintech startups, they go to healthcare tech. Construction isn't glamorous. The talent that could transform this industry is being pulled in every other direction.
And even when you do manage to hire a great technical person, they leave. Average tenure for a developer at a non-tech company is about 18 months. So you spend six months recruiting, six months getting them up to speed, six months of actual productive work, and then they're gone. You start over.
The margin math
Let's make this concrete. Take a $20 million construction company running at 12% net margins. That's $2.4 million in profit. Solid. Nothing wrong with that.
Now take the same company with real technology infrastructure — custom systems, integrated data, AI handling the repetitive work. Better estimating alone can add 3-4 points. Reduced rework from better communication adds another 2-3. Faster billing cycles improve cash flow. Automated compliance reduces overhead. We're talking about moving from 12% to 18-20% margins.
At 20% margins on $20 million, that's $4 million. A $1.6 million difference. Every single year.
That $1.6 million compounds. Year one, it's better equipment. Year two, it's better crews because you can pay more. Year three, it's winning contracts the other guy can't afford to bid on. By year five, the gap between you and the company still running on spreadsheets isn't a gap anymore. It's a canyon.
Five years of compounding advantages. The company on the wrong side of that equation isn't just behind — they're done. They might not know it yet, but the math has already decided.
The real gap
This is what keeps me up at night. Not because the technology is hard — it's not. Not because the ROI is unclear — it's obvious. But because the people who could bridge this gap for construction companies are off building another food delivery app or another fintech dashboard.
The gap between where construction companies are and where they could be isn't a technology gap. It's a talent gap. The tools exist. The playbook exists. What doesn't exist — in nearly sufficient numbers — are people who can actually execute it.
That's the gap. And for the companies that figure out how to close it, the next five years are going to be very, very good.